RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.

Invaluable Partners With RichRelevance to Leverage The Power of Personalization

Personalization solution enables Invaluable to deliver a more relevant, meaningful site experience

San Francisco, CA – August 26, 2014 — RichRelevance®, the global leader in omnichannel personalization, today announced that Invaluable, the world’s largest online auction marketplace of fine and decorative arts, antiques and collectibles, has partnered with RichRelevance to deliver a highly authentic and customized site experience. Now, using RichRelevance, Invaluable is tapping into real-time data to present visitor-specific recommendations and content that drives engagement and boosts sales by helping site visitors find items they are most interested in —quickly and easily—as they interact with auctions on the Invaluable platform.

To better serve its customers and visitors, Invaluable now leverages RichRelevance’s RichRecs solution to deliver tailored auction recommendations to bidders looking for specific items or types of auctions on the Invaluable platform. The company also plans to launch RichPromo, which will draw on data to present the most meaningful and relevant auctions for visitors when they go to Invaluable.com. Finally, Invaluable will launch RichRecs+Email to help optimize their email marketing campaigns and drive increased traffic to relevant auctions.

“Invaluable has a very unique value proposition and model which relies heavily on visitor participation and engagement,” said Eduardo Sanchez, President of RichRelevance. “Being able to deliver a personalized experience for every bidder who visits the Invaluable platform will be a huge asset, and we believe that by leveraging technology and data, we can elevate bidder participation and engagement with thousands of auctions held on the Invaluable platform. We are very excited to partner with the company to create a more customized experience for their users and help increase the performance of their site.”

RichRelevance currently ranks #1 for personalization in both the US and EMEA based on its proven, real-time infrastructure and award-winning product suite (San Francisco Business Times Tech & Innovation Award, May 2014). With 11 data centers worldwide, RichRelevance operates the 7th largest Hadoop instance in the world, handling 2/3 of the requests-per-second of Twitter with 100% uptime.

For more information on RichRelevance solutions, please visit: https://richrelevance.com/solutions/technology/.

Haufe – Die Zukunft des Einzelhandels ist weiblich

Hauptsache Pink und Glitzer! Marketing-Fachleute verwenden die Geschlechter-Typisierung gerne als universelle Kategorie bei der Segmentierung ihrer Zielgruppen. Produkte für das weibliche Publikum sind daher oft auch Quelle peinlicher Aktionen wie diamanten-besetzter Handyhüllen oder rosa Stifte – deklariert als „für Sie“. Der völlig falsche Weg, meint Gastautor Theo Khoja.

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Retail Systems – New report highlights omnichannel sea change

Forget showrooming, a new report suggests that consumers are more into webrooming – that is, researching products online or on mobile before purchasing in-store. L2’s Intelligence Report: Omnichannel, created in partnership with RichRelevance, examines the efforts of 100 retailers to drive customers from clicks to bricks and back again.

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Digital Marketing Magazine – The Future of Digital Marketing is Sexist

The art of customer segmentation and prediction fundamentally depends upon a few undisputable attributes; It’s sexist, ageist, nationist, locationist and most certainly spendist. These stereotypes and assumptions are some of the best tools in a digital marketer’s arsenal when it comes to segmenting audience and modeling behavior. They support marketers in building an image of the customer they are marketing to. This image, built upon slivers of demographic, live and historic data pieced together, helps predict the kind of behavior and actions they are likely to take.

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MarketingWeek – Stock data is retail’s unexplored treasure trove

A new report on omnichannel commerce shows that UK retailers are lagging behind their American counterparts in digital and in-store offerings, despite serving the world’s most mature ecommerce market. But even the US still hasn’t worked out the conundrum of linking up stock data.

The research, launched last week by digital think tank L2 and online personalisation company RichRelevance, puts UK high street stalwarts such as Tesco, Sainsbury’s, Selfridges and Marks & Spencer in the laggards’ camp, judged by the lack of ship-from-store services or visible cross-channel inventory.

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Marketing Week – UK retailers lagging behind in omnichannel (behind paywall)

UK retailers are lagging behind their US counterparts when it comes to omnichannel retail, with their “narrow” focus on click and collect holding back ecommerce growth, according to a new report.

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