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Retailers know the importance of delivering an omnichannel experience to their customers, but the processes for doing so are rich and varied from business to business. At the recent Internet Retailing Expo in Birmingham, the topic of how to tackle omnichannel customer experience was central to most seminar discussions. Read more
Nobody likes “patent trolls,” even if they’re not quite sure what they are.
It’s a term without clear definition and yet it’s being used to push Congress and the U.S. Supreme Court right now to curb abusive litigation without damaging a centuries-old system designed to promote advances in science and industry.
On Monday, the Supreme Court will hear arguments over whether a company named Alice Corp can own an “invention” for escrow accounts. While the idea of escrow has been around for centuries, Alice Corp has a patent that describes the concept of using a computer to implement it.
Reading the merits briefs of Alice Corp., CLS Bank and many amici induces the strange feeling that there are multiple, parallel universes operating, and it is hard to know which one you are in. Are you in a universe in which Alice’s claims are for a software invention or a business method?
Technology companies large and small are lining up against each other in a major patent case that goes to oral argument before the U.S. Supreme Court Monday focused on whether a business method can be patented when implemented through computers.
Some hope a decision could deal a devastating blow to “patent trolls” who sue technology companies based on software patents that they say are too general and prone to litigation abuse.