Biz Report – Shoppers: Tracking is creepy

When it comes to shopping consumers want all the conveniences of technology – the ability to check store availability or grab a coupon – as long as stores don’t add on tracking features. According to new data out from RichRelevance consumers find some technology to be ‘creepy’ – and that includes stores tracking them.

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This post was written by RichRelevance

ABOUT RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.
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