Boutique Magazine – 2015 retail technology predictions from RichRelevance
RichRelevance is the global leader in omnichannel personalisation.Graeme Collins_700 Ranked number one for personalisation in both the US and EMEA, RichRelevance is used by more than 200 multinational companies to create a data-centric, single view of the shopper, delivering the most relevant experiences across web, mobile and in store.
Graeme Collins, head of marketing EMEA at RichRelevance, offers his predictions on what retailers can expect to see in customer experience management in 2015.