RichRelevance Hosts 2014 US Customer Advisory Summit Series: Accelerating the Future of Data-Driven Retail

Informative, interactive events in San Francisco, New York and Austin address the future of omnichannel personalization and relevance in the store

RichRelevance also debuts P13N Awards for personalization excellence; winners include, L’Oreal, Marks & Spencer, Nordstrom, Barneys, Target and Williams-Sonoma

San Francisco, CA – May 14, 2014 –– RichRelevance®, the global leader in omnichannel personalization, today announced its inaugural US Customer Advisory Summit series. The series assembles top retail leaders and RichRelevance executives to drive innovation and tangible business value in data-driven retail – with a focus on the best practices and strategies for omnichannel retail and Relevance in the Store.

Attendees will have direct access to the executives, practitioners and data scientists who are leading a sea change in retail. The half-day agenda includes information-packed sessions on the leading edge of data, retail and business value, including:

  • Improving Insights and KPIs by Analyzing Data
  • Optimizing Business Value through Data-Driven Personalization
  • Operationalizing Big Data: Data Mesh Use Cases
  • Product deep dives, sneak peeks and one-on-one time with RichRelevance’s key product, science, customer excellence and executive team members

In conjunction with the US Customer Advisory Summit series, RichRelevance also launched the first annual “P13N Awards” to celebrate top clients in key categories. (P13N is an acronym for personalization.) The 2014 Award winners are:

  • Speediest Implementation:
  • Omnichannel Superstar: Nordstrom
  • Most Innovative: L’Oreal
  • Data Visionary: Williams-Sonoma
  • Greatest Transformation: Marks & Spencer
  • Most Customer-Centric: Target
  • Best API Innovation: Barneys

The invitation-only event kicked off in San Francisco on May 7, traveled to New York on May 13, and heads to Austin on May 15 to reach clients across the country.

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This post was written by RichRelevance

ABOUT RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.
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