RichRelevance Joins Demandware LINK to Accelerate Commerce Innovation

Pre-built integration makes it faster and easier for Demandware clients to deploy personalized product recommendations and personalization functionality

San Francisco, CA – July 15, 2013 – RichRelevance®, the leading provider of dynamic personalization for the world’s largest retailers and brands, today announced that it has become a Demandware LINK Technology Partner, joining a best-of-breed community committed to accelerating the adoption of innovative commerce technologies that are complementary to the Demandware® Commerce platform. Through the LINK Technology Partner Program, RichRelevance has developed a pre-built integration between RichRelevance and Demandware Commerce, making it possible for Demandware clients to implement its personalization solution in a fraction of the time normally required.

RichRelevance was recently named the #1 most influential vendor in the personalization category based on a combined $32.91 billion in online sales across its clients in the Internet Retailer 1000.  After successfully partnering with 12 of the top 20 Internet Retailers, the company looks forward to expanding its offerings to retailers across the board.

The Demandware LINK Technology Partner Program provides Demandware clients with a rich of set of pre-built integrations to cutting-edge commerce technologies and applications that can unlock revenue generating opportunities and enhance the brand experience. By reducing the cost and complexity of integrations, Demandware LINK allows retailers to adopt innovative third-party technologies quickly and cost-effectively, allowing them to accelerate time to market and realize a faster return on their investment.

“Every retailer in the world deserves access to the best omni-channel personalization in the industry,” said Jake Bailey, VP of Product Marketing and Solutions at RichRelevance.  “We couldn’t be more excited about bringing our technology to Demandware’s global clients. Their impressive customer base will now have access to applications that optimize merchandising, email, content and creative–enabling unparalleled lifetime customer value from personalization.”

About RichRelevance

RichRelevance is the global leader in personalization for the world’s largest retailers and brands. More than 160 international companies use RichRelevance to turn data into actionable insight, which delivers the most relevant experience for consumers as they shop across web, store and mobile.  RichRelevance drives more than one billion decisions every day, and has delivered over $8 billion in attributable sales to its clients, which include Walmart, Marks & Spencer and Cdiscount.  RichRelevance is headquartered in San Francisco and serves clients in 40 countries from 10 offices around the globe.  For more information, please visit

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This post was written by RichRelevance

ABOUT RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.
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