The Independent — “Shoppers leave empty-handed and buy goods at home”

A quarter of shoppers in the UK and America leave high street stores empty-handed and choose to complete their purchases at home according to a recent survey; internet users around the globe also searched for information about online retailers more frequently than high street stores.

A quarter of shoppers leave high street stores empty handed and purchase goods on the internet instead, according to a report released July 30 by retail consultancies Envirosell and RichRelevance.

Continue reading at The Independent

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ABOUT RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.
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