DMNews — “Making online shopping relevant”
A new survey by Bazaarvoice, richrelevance and Jupiter Research on online shopping behavior continues to reinforce and build on the importance of the Web in making informed decisions.
Equally interesting, the study also shows a growing number now look to the Internet first as part of their decision-making process. Where 41% of consumers in 2004 already had decided on which item or title to purchase before going online to research, that number dropped to 31% in 2008.
