Read Write Web — “RichRelevance: Is its Adaptive Recommender System the Next Generation?”

Last week we looked at Baynote, a recommendations company that focuses on real-time community behavior instead of personalization. Today we look at a company that takes a broader approach: richrelevance uses personalization extensively, plus the wisdom of the crowds when relevant. richrelevance claims that its approach is “adaptive AI” and that customers such as Sears and KMart are using its technology. We spoke to richrelevance founder and CEO David Selinger (ex-Amazon), to find out more about the product and what makes it different to Baynote and others.

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ABOUT RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.
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